STEVE SHAW TRAINERS ARE DEALERSHIP EXPERTS
They are service advisors! They can and will stand on the drive with your team and actually pick up a pen, walk a car, present the Menu and the MPI to customers. This is the difference between Steve Shaw Training and the rest. Steve Shaw Training practices its skill on the drive each and every day. Others say it… Steve Shaw Training actually does it. Please ask one of the Certified Trainers to write service for you…
Bob Shaw Certified Trainer
ZCertified, Remote Trainer Los Angeles California. Expertise - On the Drive Training, Service Drive Technology, Video MPI, Menu Presentation, Multi-Point Inspection Training, Walk Around Driveway Sales Presentation, Remote Trainer.
John Schindel Certified Trainer
ZCertified, Remote Trainer Portland Oregon. Expertise - On the Drive Training, Service Drive Technology, Process Improvement, Menu Development, Express Lane for Profit, Menu Presentation, Multi-Point Inspection Training, Walk Around Driveway Sales Presentation.
Kenyon Pelkey Certified Trainer
ZCertified, Remote Trainer Orlando, Florida. Expertise - On the Drive Training, Service Drive Technology, Video MPI, Menu Presentation, Multi-Point Inspection Training, Walk Around Driveway Sales Presentation, Remote Trainer.
Terry Chechakli Certified Trainer
ZCertified, Remote Trainer – Chicago Illinois Expertise - On the Drive Training, Used Vehicle Inventory Management Training, New Vehicle Inventory Management Training, Telephone Skills Training, Internet Sales Training, Variable Operations Management Training.
STEVE SHAW TRAINING Certified Trainers go through a rigorous training program. This program is simply better than the others. Steve Shaw Trainers are authorities in the dealership. They are real service advisors, managers and experts. Each trainer must (at his/her own expense) learn the material and demonstrate their expertise to the entire group of trainers. Each Certified Trainer must sign off on the new candidate and their level of expertise. Trainers annually travel to the Steve Shaw Training Retreat, discuss highest impact processes, share experiences and renew their Certification with a demonstration of their expertise and growth of the year.
We do this so you will have the highest return on your investment. The certified trainers know how to improve your team that ultimately leads to higher repair order performance and customer happiness! Contact Steve Shaw Training for specific program details.